Home/Guarantee

The HuntsUnited Guarantee.

Your tag took years. Book and pay through HuntsUnited, and if your guide doesn't show, you get every dollar back plus $100 in credit toward your next hunt.

Online payments are launching soon; the guarantee covers every hunt paid through HuntsUnited once they do.

Find a guide How to make a claim
What's covered

Booked through HuntsUnited? You're covered.

Guide no-show

If your guide doesn't show up on the agreed day and doesn't arrange a replacement you accept, you get a full refund of everything you paid, plus $100 in HuntsUnited credit.

Licensed & as described

Paid guides must show their state guide license before their profile goes live. If a profile misrepresented a license or what's included, we refund the difference.

Payment held until after

Your payment sits with HuntsUnited until your hunt is done. Deposits and refunds follow the one HuntsUnited standard policy, the same for every guide and shown before you book.

How to make a claim

Three steps. No forms in triplicate.

  • Tell us within 48 hoursMessage support from the booking in your account, or email help@huntsunited.com.
  • We check the bookingWe look at the booking and the messages, and reach out to the guide.
  • Refund + $100 creditA claim is approved once our team confirms the no-show, usually by checking the booking and reaching out to you and your guide. Approved claims are refunded to your card within 5–7 business days, and the credit lands in your account right away.
Covered

Fine print, in plain words

  • Applies to hunts and coaching booked and paid through HuntsUnited.
  • The $100 credit doesn't cover weather, fire or access closures, or not filling your tag. No one can promise an animal. Didn't get your tag? The standard policy refunds your deposit in full.
  • If the guide cancels in advance, you get a full refund, and we'll help you find another guide.
  • Credit is applied to your account and works on any booking or membership.
Questions

Guarantee FAQ

What counts as a no-show?

Your guide doesn't meet you at the agreed time and place on the first day of the hunt and you can't reach them, or they cancel within 72 hours without a replacement you accept.

What's the cancellation policy?
Do I need a paid membership?

No. Every hunter who books through HuntsUnited is covered, including Free members.

What if I paid the guide in cash?

Payments made off the platform aren't covered. Keeping payment on HuntsUnited is what lets us hold funds and refund you.